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Payroll Implementation, Team Lead


Payroll Implementation, Team Lead

This position will be responsible to oversee the team by providing guidance and instruction in order maximize productivity and client support. An effective team leader will need to coach team members, develop team strengths, and improve weaknesses, and identify team goals and evaluate team progress to ensure timely and high-quality Implementations. Ensure team members understand how to communicate and resolve client concerns and to do so in a manner that aligns with project timelines and company standards.

The role will require the need to support the Implementation Manager by assessing and analyzing the progress of implementation projects, to determine if timelines are being met, and address performance concerns as needed.

The Team Lead may also serve as a back-up contact for client escalations & will handle complex client concerns and questions, in partnership with Management.
Key Responsibilities:
Who we are Looking for:
Why Us

At Viventium, you don’t work, you build. We enable companies and their employees to do their best work. We know that employees want to thrive and employers want to do what is right. The human element of HCM is what we create through our technology, service and sales. HCM is a mindset, not a catch phrase, and it certainly is not a spectator sport! We promise a career changing experience where you matter. We believe that our future is dependent on the talent we recruit, develop, unleash, and retain. We believe that our client’s success is the only thing we care about. If we can be strategic to our clients then their success will ensure ours.
About Us

Our company motto “in it with you” represents our philosophy on what it means to be a company that addresses the Human Capital Management (HCM) needs of small and midsized businesses. Being “in it with you” means we impact HCM in a way that is meaningful and drives business outcomes. We believe that while the SMB market has similar business challenges, there is also a uniqueness that often demands customization.

Driving our passion to address these needs is our cutting edge cloud-based software. We choose to have one platform that is scalable and dynamic. Coupled with our intuitive software is our up-skilled client services team that exists to ensure a positive experience with every call. It is the reason our clients are loyal and promote Viventium. We believe that the SMB market deserves the best in each functional area of business management surrounding managing employees. We partner and integrate with the best and most innovative companies to service need outside of the core payroll and HR functions.

Viventium Software is a privately held company with locations in New York and New Jersey. We have been in business for over 25 years and have nearly 5,000 clients.

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