Show Me the ROI: What In-Home Care Agencies Need in a Payroll Partner

05-24-2021
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You’re probably used to hearing this phrase, but “in-home care payroll doesn’t run itself!” We all know how complicated payroll within the industry is due to the complexities in regulatory compliance at the federal, state, and local levels.

As a result, generic software just won’t cut it. Instead of helping you run your business effortlessly, it holds you back and leaves you fixing small mistakes when you could be doing more important day-to-day tasks.

However, times have changed, and there is now software that can cater to your needs without requiring you to sacrifice much time or money.

The Downfalls of Generic Software

Unable to Handle Intricacies in Pay

Although you have to keep track of the hours your employees worked in any field to pay them properly, in in-home care, you also have to deal with multi-rate overtime, retroactive pay, particular payroll nuances, and other agency-specific situations, such as live-in and on-call cases, family caregivers, and holiday and weekend premiums. If you’re working with a generic software provider, your organization will continually have to do extra work to ensure compliance and accuracy.

Limited Reports with Multiple Errors

The drawback of most cookie-cutter software is that they don’t provide reports needed by specific industries like home care and home health. Instead, they only generate generic reports, and you need to do the rest of the work on your own.

Incompatible with Other Software Programs

You might use different human capital management (HCM) vendors for payroll, agency management, talent management, time and attendance, you name it – but are all of these systems integrated and able to exchange data?

Unfortunately, when these systems aren’t integrated, you are more prone to encountering errors and producing incorrect information. This could affect your employees’ pay and result in inaccurate reporting too.

ROI-Proven In-Home Care Customization That Makes a Difference

Payroll Meant for In-Home Care

You can’t say ROI without explaining exactly how it works! Obviously, ROI is the return – usually money and/or time – that you gain or lose from a given investment, like your agency’s payroll software.

When you have software and service that helps you mitigate lost time, profit leaks (including fines and lawsuits), and other risks, the result can be a game changer for efficiency and your agency’s bottom line and may even give you added peace of mind. Let’s talk about some of the features that can help make a difference in your payroll life.

Retroactive Pay/Overtime

What it does: Allows you to automatically pay prior weeks due to late timesheets and determine if overtime is necessary.

ROI: This feature helps you avoid paying hefty fees for errors that can be caught early on and enables you to look back and allocate the hours properly in your payroll software without having to manually input everything. At Viventium, we also retroactively blend the rates to comply with the Fair Labor Standards Act’s (FLSA) overtime rules.

Custom Pay Stubs

What it does: Allows employees to see pertinent information upfront, like charge dates, location, and rates, and audit unpaid hours easily.

ROI: Custom pay stubs breakdown your caregivers’ pay, increasing transparency of their wages and assuring them that they’re being paid accurately. This will help keep them satisfied and less likely to leave your agency, which will help keep your turnover rate low and avoid the costs and time associated with hiring, onboarding, and training frequently.

Geo-Tax Location

What it does: Automatically populates employees’ profiles with federal, state, and applicable local taxes.

ROI: By quickly and easily allocating taxes based on your employee’s place of residency, your agency will not only save time when onboarding but will also be at less risk of noncompliance.

Global Search

What it does: Lets you find employees and paychecks without having to search within each software tab.

ROI: When you’re spending so much time endlessly searching, you’re not just time crunched – you’re also frustrated. Why not make it easy?

Overtime Premium/Blended Rates per FLSA Guidelines

What it does: Helps automate and blend two or more pay rates and calculate overtime for blended rates based on the work your caregiver did in excess of 40 hours per week. FLSA requires that when employees perform work at two or more pay rates, overtime must be paid out at a blended rate.

ROI: It’s very common to have caregivers working for multiple rates with different cases. So, at what rate do you pay overtime?

Automating this process will help you save time and stay within compliance, as the software can calculate the regular rate using the weighted average of all the different rates for the week, and your employees’ checks will include the overtime premium paid for those blended rates and for straight time as well.

If your current provider doesn’t blend rates, then it’s setting you up for failure, putting your agency at risk for noncompliance and potentially resulting in penalties due to incorrect tax withholdings.

Reports That Are Incredible

Gone are the days that you had to spend hours trying to retrieve information while comparing and analyzing reports, wishing you were an Excel wizard able to just wave a wand and let magic help you better run your business. With a business intelligence tool that connects with your HCM software provider, you’re able to easily run reports, create charts, and build graphs, helping you display and gain insight on any aspect of your payroll and employee data.

Some of the most common reports in-home care agencies pull regularly:

    • ACA eligibility reporting
    • Overtime compensation by date of service

Integration That Saves You Trouble

If you find an agency management software (AMS) provider that you love but it can’t integrate with your present HCM software, what’s the point? The most innovative companies today make sure their software is ready for integration.

At Viventium, we’ve got all of this covered – our software was designed to be flexible and easy to integrate and is specialized for in-home care. To find out more about the solutions we provide to home care and home health, visit our In-Home Care page.

 


This information is for educational purposes only, and not to provide specific legal advice. This may not reflect the most recent developments in the law and may not be applicable to a particular situation or jurisdiction.

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Overtime Shuffle - Lyrics

Overtime, oh, it’s a complicated game, Different rules in every state, it’s never the same, Multiply by 1.5, but there’s more to see, In this overtime equation, it’s not that easy, you see.

VERSE 1
In the world of work, there’s a tale to be told, About overtime hours, and the payroll gold, A consistent paycheck, that’s the worker’s dream, But when it comes to overtime, it’s not as easy as it seems.

PRE-CHORUS
Oh, Susie worked hard in San Francisco town, But the rules around overtime, they had her feeling down, 42 hours this week, she gave her all, Now it’s time to calculate, let the numbers fall.

CHORUS
Overtime, oh, it’s a complicated game, Different rules in every state, it’s never the same, Multiply by 1.5, but there’s more to see, In this overtime equation, it’s not that easy, you see.

VERSE 2
Exempt or non-exempt, the title they hold, Where they work, where you’re based, it’s all in the fold, California or New York, the laws they diverge, For payroll admins, it’s a never-ending surge.

PRE-CHORUS
Oh, the DOL’s website, a labyrinth to explore, State regulations galore, it’s quite a chore, Staying compliant, it’s a tricky art, Missing out on requirements can break your heart.

CHORUS
Overtime, oh, it’s a complicated game, Different rules in every state, it’s never the same, Multiply by 1.5, but there’s more to see, In this overtime equation, it’s not that easy, you see.

BRIDGE
But here’s a method that can save the day, A payroll software, to keep errors at bay, Input the info right, integrate with ease, No more manual labor, no more overtime fees.

VERSE 3
Back to Susie’s story, she’s owed her due, According to FLSA, it seems we have a clue, $860 on the table, that’s what we’d say, But California’s got its rules, changing the way.

PRE-CHORUS
Oh, California says, hours past eight, Are overtime-eligible, don’t underestimate, Now Susie’s owed $900, that’s the decree, In this overtime puzzle, you gotta set it free.

CHORUS
Overtime, oh, it’s a complicated game, Different rules in every state, it’s never the same, Multiply by 1.5, but there’s more to see, In this overtime equation, it’s not that easy, you see.

OUTRO
So when it’s overtime, and the rules entwine, Choose a payroll software, let it all align, Viventium’s the name, we’ve got the key, To make overtime calculations a breeze, you’ll see.

ENDING
Don’t overwork yourself, don’t you fret, With Viventium by your side, it’s a safe bet, Relax, you’re with us, in this overtime fight, With the right tools in hand, everything’s gonna be alright.

Retroactive Rhythms

Take back time, like a winding clock, Retroactive pay, mending every block. Calculate the hours, with precision and grace, In the world of care, in this payroll space.

VERSE 1
In the world of care, where time slips away, Caregivers dedicate, every single day. But when the hours are missed, in the daily race, Retroactive pay, steps up to embrace.

PRE-CHORUS
A caregiver tired, at the week’s end, Forgot to log hours, a mistake to mend. Admins face the challenge, calculations to make, To set it right, for the caregiver’s sake.

CHORUS
Take back time, like a winding clock, Retroactive pay, mending every block. Calculate the hours, with precision and grace, In the world of care, in this payroll space.

VERSE 2
Manual calculations, prone to a flaw, Dealing with shifts, odd hours, and the law. As your business grows, the cost takes flight, Automated solutions, shining bright.

PRE-CHORUS
Compliance is key, with FLSA’s might, Calculate and compensate, get it right. Avoid the audit’s gaze, fines and the cost, Retroactive pay, no longer lost.

CHORUS
Take back time, like a winding clock, Retroactive pay, mending every block. Calculate the hours, with precision and grace, In the world of care, in this payroll space.

BRIDGE
Employee satisfaction, a crucial part, Resolve mistakes, a work of heart. Relationships flourish, in pay’s embrace, A payroll software, creating a trace.

VERSE 3
Star caregivers, valued and strong, Retention and recruiting, where they belong. Automated solution, a total pay dance, Establish your business, a work-life romance.

PRE-CHORUS
A self-winding watch, Viventium’s grace, Optimizing payroll, in every case. No more struggles, in the payroll game, In it with you, time and time again.

CHORUS
Take back time, like a winding clock, Retroactive pay, mending every block. Calculate the hours, with precision and grace, In the world of care, in this payroll space.

OUTRO
As your business grows, in the hustle and fight, Viventium by your side, making it right. No more worries, in the payroll chain, In it with you, time and time again.

In the Arms of Geo Tax - Lyrics

Geo Tax, oh Geo Tax, our savior in the night, Guiding us through tax laws, shining a bright light. No more payroll worries, no more sleepless nights, With Viventium’s help, we’ll be alright.

VERSE 1
In the world of business, we all aim to thrive, Year after year, our dreams taking flight. But as we soar higher, we start to see, More money, more problems, just like B.I.G. Outgrowing our shell, it’s an exciting phase, But it brings with it some challenging days. Solutions we had, now show their flaws, As we push the boundaries, breaking through the walls.

CHORUS
Geo Tax, oh Geo Tax, our savior in the night, Guiding us through tax laws, shining a bright light. No more payroll worries, no more sleepless nights, With Viventium’s help, we’ll be alright.

VERSE 2
Employees across states, in different localities, Tax laws aplenty, creating complexities. Our old software’s limits, we’ve begun to see, Scaling up our business, we need to break free. Calculating pay and taxes, where it all begins, Errors in this process, lead to countless sins. Employees rely on us, trust in our might, To withhold what’s needed, get it just right.

CHORUS
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BRIDGE
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VERSE 3
CPAs may struggle, and admins too, Keeping up with taxes, what can they do? The rules keep changing, it’s hard to keep pace, But Viventium’s here, in this challenging space.

CHORUS
Geo Tax, oh Geo Tax, our savior in the night, Guiding us through tax laws, shining a bright light. No more payroll worries, no more sleepless nights, With Viventium’s help, we’ll be alright.

OUTRO
So relax, dear business, and set your mind free, With Geo Tax on our side, we’re the best that we can be. Viventium’s got us, in this tax-filled fight, No more worries, no more sleepless nights.

REPEAT CHORUS
Geo Tax, oh Geo Tax, our savior in the night, Guiding us through tax laws, shining a bright light. No more payroll worries, no more sleepless nights, With Viventium’s help, we’ll be alright.

Payroll Grid Serenade - Lyrics

Configurable Payroll Grids, a helping hand in sight, In the realm of admin life, where details are rife. With custom views and filters, they navigate through the night, Let’s celebrate this feature, it’s the heart of our work life.

VERSE 1
In the world of admin tasks, where changes often arise, There’s a tool that’s been a savior, under office fluorescent skies. With flexibility and precision, it eases their daily strife, Let’s sing about this feature, it’s the pulse of our work life.

CHORUS
Configurable Payroll Grids, a helping hand in sight, In the realm of admin life, where details are rife. With custom views and filters, they navigate through the night, Let’s celebrate this feature, it’s the heart of our work life.

VERSE 2
Admins wear many hats, in their daily grind, Sometimes they need to adjust, leave no errors behind. Adding extra hours, bonuses, or fixing pay, They need a simple method, to make it all okay.

CHORUS
Configurable Payroll Grids, a helping hand in sight, In the realm of admin life, where details are rife. With custom views and filters, they navigate through the night, Let’s celebrate this feature, it’s the heart of our work life.

BRIDGE
Custom views and filters, tailor it to your need, Focus on the important, no need for needless speed. A hundred-dollar bonus, a few clicks and it’s in flight, Admins get it done, making sure it’s right.

VERSE 3
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CHORUS
Configurable Payroll Grids, a helping hand in sight, In the realm of admin life, where details are rife. With custom views and filters, they navigate through the night, Let’s celebrate this feature, it’s the heart of our work life.

OUTRO
So here’s to Payroll Grids, in our song of praise they gleam, For admins working diligently, they fulfill a dream. In the world of office hustle, they bring much-needed light, Let’s tip our hats to this tool, and its invaluable might.

Automation Anthem - Lyrics

Rule-Based Automation, it’s the name of the game, Less manual toil, less stress and shame, With policies and standards, we’ll pave the way, To automate your chores and brighten your day.

VERSE 1
In the world of payroll, a daily task we face, Admins work hard, in this complex space, They handle policies, with attention and care, But there’s a solution that’s beyond compare.

PRE-CHORUS
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CHORUS
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VERSE 2
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PRE-CHORUS
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CHORUS
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BRIDGE
In the world of payroll, where tasks repeat, We’ve got the solution, it’s oh so neat, “If this, then that,” it’s simple and sly, With Viventium by your side, you’ll reach for the sky.

VERSE 3
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PRE-CHORUS
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CHORUS
Rule-Based Automation, it’s the name of the game, Less manual toil, less stress and shame, With policies and standards, we’ll pave the way, To automate your chores and brighten your day.

OUTRO
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The Data Groove - Lyrics

Oh, the Report Library, it’s the heart of the show, Where numbers come alive and insights start to flow. With Viventium’s aid, it’s a breeze, can’t you see? Reporting made easy, for your company to be free.

VERSE 1
In the world of business, it’s a complex game, With factors and figures, it’s never the same. Decisions are key, they’ll determine your fate, So listen up closely, don’t be a bit late.

PRE-CHORUS
Gather your data, don’t let it fade, In the depths of spreadsheets, don’t let it cascade. Your HCM software, is it up to the task? To capture and store, to help you unmask.

CHORUS
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VERSE 2
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PRE-CHORUS
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CHORUS
Oh, the Report Library, it’s the heart of the show, Where numbers come alive and insights start to flow. With Viventium’s aid, it’s a breeze, can’t you see? Reporting made easy, for your company to be free.

BRIDGE
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CHORUS
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OUTRO
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