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Client Success Manager (Relationship Manager)

Berkeley Heights, NJ AND Philadelphia, PA AND New York, NY AND Greater New York Area AND Remote

Client Success Manager (Relationship Manager)

Company Description

Viventium’s core values start with a respect for our people. We value diversity, integrity, and encourage collaboration and teamwork in all we do. Most importantly, we take a unique leadership approach to our greatest asset; YOU. Most companies have a “manager-employee” focus. Here at Viventium, we feel that the “mentor-mentee” relationship is the most effective. We value our people and want to develop and coach, rather than supervise and manage. We are a pioneer in the HCM cloud-based solutions market and are looking for passionate self-starters to join us on our exciting journey as we continue to expand and grow!

Career Summary

An exciting and unique opportunity to join a high growth organization with immense career potential. A successful Client Success Manager (CSM) will be the face of the company to our most valued Clients. This person will earn trust by gaining a deep understanding of client’s business needs and how our products can meet those needs. A CSM will anticipate client’s needs that will in turn help shape Viventium’s product roadmap, becoming a valuable change agent.
Key Responsibilities:
Who we are Looking for:
Why Us

At Viventium, you don’t work, you build. We enable companies and their employees to do their best work. We know that employees want to thrive and employers want to do what is right. The human element of HCM is what we create through our technology, service and sales. HCM is a mindset, not a catch phrase, and it certainly is not a spectator sport! We promise a career changing experience where you matter. We believe that our future is dependent on the talent we recruit, develop, unleash, and retain. We believe that our client’s success is the only thing we care about. If we can be strategic to our clients then their success will ensure ours.
About Us

Our company motto “in it with you” represents our philosophy on what it means to be a company that addresses the Human Capital Management (HCM) needs of small and midsized businesses. Being “in it with you” means we impact HCM in a way that is meaningful and drives business outcomes. We believe that while the SMB market has similar business challenges, there is also a uniqueness that often demands customization.

Driving our passion to address these needs is our cutting edge cloud-based software. We choose to have one platform that is scalable and dynamic. Coupled with our intuitive software is our up-skilled client services team that exists to ensure a positive experience with every call. It is the reason our clients are loyal and promote Viventium. We believe that the SMB market deserves the best in each functional area of business management surrounding managing employees. We partner and integrate with the best and most innovative companies to service need outside of the core payroll and HR functions.

Viventium Software is a privately held company with locations in New York and New Jersey. We have been in business for over 25 years and have nearly 5,000 clients.

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