POSTS BY Nadia Hercules

Scheduling and tracking employee attendance can be a great challenge for your skilled nursing facilities, especially during this time of the year, with flu season, winter weather, and now COVID-19. It’s not only about monitoring the time worked, but when tracking time and attendance manually – or even with a big-name general market company’s software … Continue reading Time and Attendance Challenges in Skilled Nursing During COVID Times

Caregiver shortages are an ever-increasing issue in the home care industry. With a national turnover rate that was averaging around 64% before the pandemic that’s even higher now, it’s more important than ever to take a data-driven approach to staffing that will help minimize turnover costs, focus on caregiver resources, and save time and money … Continue reading How to Train Your Caregivers While Following Social Distancing Rules

We all know that open enrollment season is not exactly a walk in the park. It’s not like you will ever hear anyone say: “I’m really looking forward to benefits enrollment this year!” Planning for open enrollment takes a lot, from meetings with your CFO and benefits brokers to going through the benefit options you … Continue reading Preparing for Open Enrollment in a Virtual World

Virgin Group founder Sir Richard Branson suggests that the key to taking care of your clients or customers begins with a focus on employees: “If you take care of your employees,” Branson has famously said, “they’ll take care of your business.” If we take the words of Branson, then caregivers (employees) who are engaged will … Continue reading Why Caregiver Training is a Priority

What Does Going Above and Beyond Mean? We all have heard the saying, but when you think about it, there is going above and beyond every once in a while, and then there is going above and beyond each and every day. We only ever have 100% of ourselves to give in any situation, but … Continue reading Above and Beyond: Taking a Moment to Recognize Home Care, Home Health, and Hospice Organizations and Caregivers in 2020